Privacy Policy

Last updated: 29 March 2026

Plain English Summary

Eterno is a wedding planning app. We collect only what we need to make the app work — your name, email address and wedding details. We do not sell your data, show you ads or share your information with third parties. You can delete your account and all your data at any time from within the app.

1. Who We Are

Eterno ("we", "us", "our") is a wedding planning application developed and operated as an independent software product. For any privacy-related enquiries, please contact us at the email address listed at the bottom of this policy.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable international data protection law.

2. What Data We Collect

We collect only the data necessary to provide the Eterno service. This includes:

For Couples (Wedding Planners)

Data Why we collect it Where stored
Email address Account creation and sign-in Supabase (encrypted)
Partner names Personalise your wedding dashboard Supabase (encrypted)
Wedding date & venue Display countdown and wedding details Supabase (encrypted)
Guest count Planning assistance Supabase (encrypted)
Seating plan data Seating planner feature Supabase (encrypted)
Budget information Budget tracker feature Supabase (encrypted)
Timeline events Order of the Day feature Supabase (encrypted)
Profile photo Personalise your dashboard Your device only

For Guests

Data Why we collect it Where stored
Full name RSVP identification and seating plan Supabase (encrypted)
Email address Account creation and communication Supabase (encrypted)
Phone number Optional — provided at your discretion Supabase (encrypted)
RSVP status Track attendance confirmation Supabase (encrypted)
Song requests & messages Sent to the couple at your request Supabase (encrypted)

What We Do Not Collect

3. How We Use Your Data

We use your data solely to provide the Eterno service. Specifically:

We never use your data for advertising, profiling or any purpose beyond operating the Eterno service.

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

Contract performance — Processing your account data, wedding details and RSVP information is necessary to provide you with the Eterno service you signed up for.

Legitimate interests — We process minimal technical data to keep the app secure, stable and functional. This interest is balanced against your privacy rights.

Consent — Where you provide optional information such as a phone number or profile photo, you do so voluntarily and may withdraw this at any time.

5. Who We Share Your Data With

We do not sell, rent or trade your personal data. We share data only with the following trusted service providers who help us operate Eterno:

Provider Purpose Location
Supabase Secure database, authentication and storage EU (Frankfurt)
Apple App Store App distribution and in-app purchase processing USA (Standard Contractual Clauses apply)
Google Play Store App distribution on Android USA (Standard Contractual Clauses apply)
Google Maps Venue directions (opened at your request, no data stored) USA
Google Places API Local vendor search (search queries only, not stored) USA

Guest personal details (name, email, phone) entered during RSVP are shared with the couple who created the wedding — this is the core purpose of the RSVP feature and is disclosed at the point of submission.

6. How Long We Keep Your Data

We retain your data only for as long as necessary:

When you delete your account through the app, all your personal data is permanently removed from our systems within 30 days.

7. Your Rights Under UK GDPR

As a UK or EU resident, you have the following rights regarding your personal data:

👁️
Right to Access

Request a copy of the personal data we hold about you.

✏️
Right to Rectification

Correct inaccurate or incomplete data we hold about you.

🗑️
Right to Erasure

Request deletion of your data. Delete your account directly in the app at any time.

⏸️
Right to Restriction

Request we limit processing of your data in certain circumstances.

📦
Right to Portability

Receive your data in a structured, machine-readable format.

🚫
Right to Object

Object to processing based on legitimate interests.

To exercise any of these rights, contact us at the email address below. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. How We Protect Your Data

We take data security seriously. Your data is protected by:

In the unlikely event of a data breach affecting your personal data, we will notify you and the ICO within 72 hours as required by law.

9. Children's Privacy

Eterno is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data without parental consent, please contact us and we will delete it promptly.

10. Cookies and Tracking

The Eterno mobile app does not use cookies. This privacy policy webpage may use basic browser storage to remember your preferences, but does not use advertising cookies, tracking pixels or third-party analytics.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. For significant changes, we will notify users through the app. Continued use of Eterno after changes constitutes acceptance of the updated policy.

Get in Touch

Questions about your privacy or this policy? We're happy to help.

[email protected]